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  1. Home
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  3. South Australia
  4. HOPE VALLEY
  5. Estia Health Hope Valley

Estia Health Hope Valley

HOPE VALLEY, SAFor-Profit101 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q2 2025
3.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

52%
38%
10%

Feeling at home

29%
52%
14%

Feeling safe

52%
43%

Follow-up on concerns

33%
52%
14%

Food quality

29%
33%
33%

Having a voice

67%
24%

How the home operates

19%
67%
14%

Independence supported

38%
57%

Staff are caring

48%
38%
14%

Staff competence

29%
52%
19%

Things explained clearly

33%
48%
14%

Treated with respect

57%
33%
10%
Total care minutes242 mins (target: 230)
Target
Registered nurse care minutes41 mins (target: 46)
Target
Did not meet registered nurse care minutes target

This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
7.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
37.0 (avg: 31.5)Below average
AvgAvg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Personal careFood and cateringClinical care

Feedback received

Personal careStaff behaviour/conductFood and catering

Areas for improvement

Physical environment (including cleaning)Communication and consultationClinical care

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Estia Health Hope Valley is a 101-bed for-profit residential aged care facility in HOPE VALLEY, SA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 242 minutes of direct care per resident per day, exceeding the government target of 230 minutes. Registered nurse care minutes (41) fall short of the 46-minute target.

Residents report the highest scores for having a voice in care (67% always) and being treated with respect (57% always). The lowest-scoring areas are room cleanliness and upkeep (19% always) and feeling at home (29% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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