Emmavale Gardens
TEMPLESTOWE LOWER, VICFor-Profit50 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
54%
23%
23%
Feeling at home
77%
Feeling safe
77%
15%
Follow-up on concerns
62%
31%
Food quality
54%
23%
23%
Having a voice
31%
31%
31%
How the home operates
69%
31%
Independence supported
54%
38%
Staff are caring
69%
31%
Staff competence
69%
23%
Things explained clearly
77%
15%
Treated with respect
62%
38%
Total care minutes216 mins (target: 221)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
19.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
7.0 (avg: 37.6)Better than most
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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