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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. Victoria
  4. TEMPLESTOWE LOWER
  5. Bolton Clarke Templestowe Manor
Bolton Clarke Templestowe Manor
Photo of Bolton Clarke Templestowe Manor

Bolton Clarke Templestowe Manor

TEMPLESTOWE LOWER, VIC · 58 beds

3.0
Overall rating

Bolton Clarke Templestowe Manor

$750kRAD
3.0
TEMPLESTOWE LOWER, VICNot-for-Profit58 beds
Experience 2.0Compliance 5.0Staffing 4.0Quality 3.0

Contact

boltonclarke.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
2.0
Compliance
5.0
Staffing
4.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

224 mins (target: 220)

Met
Registered nurse minutes

50 mins (target: 44)

Met

Quality measures

Pressure injuries

Better than most

Unplanned weight loss

Below average

Falls

About average

Major injury from a fall

Better than most

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

2.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
2.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
4.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q4 2025
4.0
Q1 2026
3.0
Q2 2026
3.0
Q3 2026

Based on resident interviews conducted in 2026

Always Most of the time Some of the time Never

Care needs being met

15%
77%

Feeling at home

23%
62%

Feeling safe

46%
46%

Follow-up on concerns

15%
62%
15%

Food quality

38%
31%
23%

Having a voice

77%
23%

How the home operates

15%
54%
31%

Independence supported

23%
46%
23%

Staff are caring

85%

Staff competence

62%
31%

Things explained clearly

15%
62%
15%

Treated with respect

15%
69%
15%
Total care minutes224 mins (target: 220)
Target
Registered nurse care minutes50 mins (target: 44)
Target
Met both targets

This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025Q1 2026Q2 2026Q3 2026
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
14.0 (avg: 7.6)Below average
AvgAvg
Falls
28.0 (avg: 30.6)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.4)Better than most
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
4.0 (avg: 11.0)Better than most
AvgAvg

Contact Bolton Clarke Templestowe Manor

Contact

boltonclarke.com.au
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About this facility

Bolton Clarke Templestowe Manor is a 58-bed not-for-profit residential aged care facility in TEMPLESTOWE LOWER, VIC. As of Q3 2026, it holds an overall government star rating of 3/5, with its strongest performance in compliance (5/5) and lowest in residents experience (2/5).

The facility delivers 224 minutes of direct care per resident per day, exceeding the government target of 220 minutes. Registered nurse care minutes (50) exceed the 44-minute target.

Residents report the highest scores for having a voice in care (77% always) and personal safety (46% always). The lowest-scoring areas are caring staff attitude (8% always) and staff competence (8% always).

The overall star rating trend over the past 4 quarters has been declining: 4/5 (Q1 2026) → 4/5 (Q1 2026) → 3/5 (Q2 2026) → 3/5 (Q3 2026).

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