Photo from My Aged Care
Emerald Hill Residence
Contact
caspacare.org.auVisit the website above if one is listed.
Government quality data
Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).
Star rating
Current compliance action on record
Care minutes
223 mins (target: 196)
51 mins (target: 40)
Quality measures
Use of restrictive practices
Better than mostFalls
About averageMajor injury from a fall
Better than mostPolypharmacy (5+ medications)
Better than mostAntipsychotic medication use
About averageResidents' experience
Overall residents’ experience rating, from resident surveys.
Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).
Overall Rating
Government quality rating
Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract
Rating Breakdown
How residents experience daily life · 33% of rating
Meeting aged care quality standards · 22% of rating
Care minutes and staffing levels · 22% of rating
Health and safety outcomes · 22% of rating
Compliance History
No active compliance issues on record. View on My Aged Care
Rating Trend
Rating stableBased on resident interviews conducted in 2026
Care needs being met
Feeling at home
Feeling safe
Follow-up on concerns
Food quality
Having a voice
How the home operates
Independence supported
Staff are caring
Staff competence
Things explained clearly
Treated with respect
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 196 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend