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  5. Bethania Parklands Care Community
Bethania Parklands Care Community
Photo of Bethania Parklands Care Community

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Bethania Parklands Care Community

BETHANIA, QLD · 178 beds

3.0
Overall rating

Bethania Parklands Care Community

$400kRAD
3.0
BETHANIA, QLDFor-Profit178 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 3.0

Contact

opalhealthcare.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
4.0
Compliance
4.0
Staffing
2.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

215 mins (target: 231)

Below
Registered nurse minutes

46 mins (target: 46)

Met

Quality measures

Use of restrictive practices

About average

Unplanned weight loss

Better than most

Falls

Better than most

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

About average

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
2.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026
3.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

71%
20%

Feeling at home

80%

Feeling safe

69%
20%

Follow-up on concerns

54%
31%
14%

Food quality

43%
20%
29%

Having a voice

57%
17%
14%
11%

How the home operates

54%
37%

Independence supported

77%
11%

Staff are caring

66%
26%

Staff competence

66%
17%
17%

Things explained clearly

60%
20%
17%

Treated with respect

80%
17%
Total care minutes215 mins (target: 231)
Target
Registered nurse care minutes46 mins (target: 46)
Target
Did not meet total care minutes target

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 231 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q3 2026
Use of restrictive practices
16.0 (avg: 23.2)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 7.6)Better than most
AvgAvg
Falls
26.0 (avg: 30.6)Better than most
AvgAvg
Major injury from a fall
2.0 (avg: 2.4)About average
AvgAvg
Polypharmacy (5+ medications)
34.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
7.0 (avg: 11.0)About average
AvgAvg

Contact Bethania Parklands Care Community

Contact

opalhealthcare.com.au
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About this facility

Bethania Parklands Care Community is a 178-bed for-profit residential aged care facility in BETHANIA, QLD. As of Q3 2026, it holds an overall government star rating of 3/5, with its strongest performance in residents experience (4/5) and lowest in staffing (2/5).

The facility delivers 215 minutes of direct care per resident per day, falling short of the government target of 231 minutes. Registered nurse care minutes (46) exceed the 46-minute target.

Residents report the highest scores for being treated with respect (80% always) and feeling at home (80% always). The lowest-scoring areas are food quality (43% always) and follow-up on concerns (54% always).

The overall star rating trend over the past 4 quarters has been declining: 4/5 (Q1 2026) → 4/5 (Q1 2026) → 4/5 (Q1 2026) → 3/5 (Q3 2026).

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