Belmont Grange

GROVEDALE, VICFor-Profit112 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

86%
14%

Feeling at home

64%
36%

Feeling safe

71%
29%

Follow-up on concerns

36%
64%

Food quality

21%
57%
21%

Having a voice

71%
29%

How the home operates

21%
79%

Independence supported

43%
57%

Staff are caring

71%
29%

Staff competence

14%
86%

Things explained clearly

14%
57%
29%

Treated with respect

79%
14%
Total care minutes189 mins (target: 204)
Target
Registered nurse care minutes50 mins (target: 42)
Target
Did not meet total care minutes target

This facility delivers 189 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
6.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
Avg