Warrnambool Place Care Community
WARRNAMBOOL, VICFor-Profit45 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
69%
31%
Feeling safe
85%
15%
Follow-up on concerns
23%
69%
Food quality
15%
69%
15%
Having a voice
77%
23%
How the home operates
31%
69%
Independence supported
31%
46%
23%
Staff are caring
77%
23%
Staff competence
15%
85%
Things explained clearly
62%
38%
Treated with respect
62%
38%
Total care minutes245 mins (target: 243)
Target
Registered nurse care minutes48 mins (target: 48)
Target
This facility delivers 245 minutes of hands-on care per resident per day. The government requires a minimum of 243 minutes, including 48 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
27.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
27.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
16.0 (avg: 12.3)About average
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