Uniting AgeWell Queenborough Rise

SANDY BAY, TAS60 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Terminal illnessDementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

79%
14%

Feeling at home

86%
14%

Feeling safe

100%

Follow-up on concerns

71%
14%
14%

Food quality

43%
29%
29%

Having a voice

100%

How the home operates

79%
14%

Independence supported

86%

Staff are caring

93%

Staff competence

43%
50%

Things explained clearly

79%
14%

Treated with respect

86%
Total care minutes215 mins (target: 209)
Target
Registered nurse care minutes44 mins (target: 42)
Target
Met both targets

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.

Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
21.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
Avg