The Queenslea
CLAREMONT, WAFor-Profit134 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
27%
Feeling at home
47%
47%
Feeling safe
80%
20%
Follow-up on concerns
27%
33%
33%
Food quality
13%
47%
33%
Having a voice
80%
20%
How the home operates
53%
40%
Independence supported
40%
47%
13%
Staff are caring
93%
Staff competence
40%
47%
13%
Things explained clearly
33%
47%
20%
Treated with respect
73%
27%
Total care minutes196 mins (target: 195)
Target
Registered nurse care minutes42 mins (target: 40)
Target
This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 195 minutes, including 40 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
38.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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