Sale Gardens Care Community

SALE, VICFor-Profit65 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

86%

Feeling at home

71%
14%

Feeling safe

86%
14%

Follow-up on concerns

64%
21%

Food quality

36%
29%
21%
14%

Having a voice

93%

How the home operates

79%
21%

Independence supported

71%
21%

Staff are caring

71%
21%

Staff competence

43%
43%
14%

Things explained clearly

64%
21%
14%

Treated with respect

93%
Total care minutes210 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 43)
Target
Did not meet total care minutes target

This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
16.0 (avg: 24.4)About average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
27.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
Avg