RFBI Cessnock Masonic Village
CESSNOCK, NSWNot-for-Profit65 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
46%
Feeling at home
92%
Feeling safe
85%
15%
Follow-up on concerns
46%
38%
15%
Food quality
23%
54%
23%
Having a voice
69%
31%
How the home operates
38%
46%
15%
Independence supported
77%
23%
Staff are caring
69%
31%
Staff competence
46%
54%
Things explained clearly
46%
38%
15%
Treated with respect
77%
23%
Total care minutes220 mins (target: 225)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
13.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
AvgAvg