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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  4. MILDURA
  5. Regis Ontario
RO

Regis Ontario

MILDURA, VICFor-Profit108 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

3.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q2 2025
4.0
Q3 2025
3.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

62%
19%
19%

Feeling at home

62%
19%
12%

Feeling safe

62%
31%

Follow-up on concerns

31%
44%
19%

Food quality

31%
50%
12%

Having a voice

62%
25%

How the home operates

38%
44%
19%

Independence supported

44%
25%
31%

Staff are caring

62%
31%

Staff competence

31%
56%
12%

Things explained clearly

31%
38%
19%
12%

Treated with respect

62%
25%
12%
Total care minutes229 mins (target: 232)
Target
Registered nurse care minutes39 mins (target: 46)
Target
Did not meet care minute targets

This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
9.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
26.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
15.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Communication and consultationPhysical environment (including cleaning)Food and catering

Feedback received

Other (please specify)-Workforce/staffing relatedFood and cateringSocial and domestic assistance

Areas for improvement

Food and cateringStaff number/sufficiencyClinical care

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Regis Ontario is a 108-bed for-profit residential aged care facility in MILDURA, VIC. As of Q4 2025, it holds an overall government star rating of 3/5, with its strongest performance in compliance (5/5) and lowest in staffing (2/5).

The facility delivers 229 minutes of direct care per resident per day, falling short of the government target of 232 minutes. Registered nurse care minutes (39) fall short of the 46-minute target.

Residents report the highest scores for personal safety (62% always) and care needs being met (62% always). The lowest-scoring areas are follow-up on concerns (31% always) and explanations about care decisions (31% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 3/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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