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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
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  3. Tasmania
  4. NORWOOD
  5. Peacehaven
PE

Peacehaven

NORWOOD, TASNot-for-Profit126 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
DementiaTerminal illness
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Overall Rating

3.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025
3.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

53%
27%
13%

Feeling at home

80%
13%

Feeling safe

73%
13%

Follow-up on concerns

27%
47%
27%

Food quality

27%
53%
13%

Having a voice

73%
20%

How the home operates

20%
47%
33%

Independence supported

67%
27%

Staff are caring

60%
33%

Staff competence

20%
53%
27%

Things explained clearly

40%
40%
20%

Treated with respect

33%
60%
Total care minutes220 mins (target: 222)
Target
Registered nurse care minutes41 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
33.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
71.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Communication and consultationFood and cateringChoice and dignity (including lifestyle and activities)

Feedback received

Personal careStaff behaviour/conductChoice and dignity (including lifestyle and activities)

Areas for improvement

Staff training/skills/qualificationsClinical careFood and catering

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Peacehaven is a 126-bed not-for-profit residential aged care facility in NORWOOD, TAS. As of Q4 2025, it holds an overall government star rating of 3/5, with its strongest performance in compliance (5/5) and lowest in staffing (2/5).

The facility delivers 220 minutes of direct care per resident per day, falling short of the government target of 222 minutes. Registered nurse care minutes (41) fall short of the 45-minute target.

Residents report the highest scores for feeling at home (80% always) and personal safety (73% always). The lowest-scoring areas are staff competence (20% always) and room cleanliness and upkeep (20% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q4 2025) → 3/5 (Q4 2025) → 3/5 (Q1 2026) → 3/5 (Q1 2026).

Similar nearby

  • Regis Tasmania - Norwood — NORWOOD