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  1. Home
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  3. Western Australia
  4. BAYSWATER
  5. Osboine Contemporary Aged Care
OC

Osboine Contemporary Aged Care

BAYSWATER, WANot-for-Profit106 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Terminal illnessDementia
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q2 2025
4.0
Q3 2025
3.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
24%
14%

Feeling at home

52%
48%

Feeling safe

76%
24%

Follow-up on concerns

43%
33%
19%

Food quality

14%
52%
24%
10%

Having a voice

67%
33%

How the home operates

43%
43%
14%

Independence supported

43%
43%
10%

Staff are caring

62%
38%

Staff competence

57%
19%
19%

Things explained clearly

52%
29%
19%

Treated with respect

62%
33%
Total care minutes248 mins (target: 226)
Target
Registered nurse care minutes51 mins (target: 45)
Target
Met both targets

This facility delivers 248 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
10.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
24.0 (avg: 12.3)Below average
AvgAvg

Common feedback themes

2024-25

Complaints

Staff number/sufficiencyPhysical environment (including cleaning)Food and catering

Feedback received

Staff number/sufficiencyPersonal careFood and catering

Areas for improvement

Staff training/skills/qualificationsFood and cateringGoods and equipment (including technology)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Osboine Contemporary Aged Care is a 106-bed not-for-profit residential aged care facility in BAYSWATER, WA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 248 minutes of direct care per resident per day, exceeding the government target of 226 minutes. Registered nurse care minutes (51) exceed the 45-minute target.

Residents report the highest scores for personal safety (76% always) and having a voice in care (67% always). The lowest-scoring areas are food quality (14% always) and follow-up on concerns (43% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q4 2025) → 3/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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