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  1. Home
  2. Find Providers
  3. South Australia
  4. CAMPBELLTOWN
  5. North Eastern Community Nursing Home
NE

North Eastern Community Nursing Home

CAMPBELLTOWN, SA84 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

3.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025
3.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

43%
43%
14%

Feeling at home

64%
29%

Feeling safe

50%
36%
14%

Follow-up on concerns

43%
14%
43%

Food quality

36%
50%

Having a voice

57%
14%
21%

How the home operates

29%
43%
29%

Independence supported

50%
36%

Staff are caring

29%
29%
43%

Staff competence

36%
43%
21%

Things explained clearly

36%
21%
43%

Treated with respect

21%
36%
43%
Total care minutes206 mins (target: 223)
Target
Registered nurse care minutes47 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
21.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
28.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
12.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Clinical careStaff number/sufficiencyFood and catering

Feedback received

Staff behaviour/conductPersonal carePalliative/End of life care

Areas for improvement

Staff number/sufficiencyInfection disease controlAssessment and implementation (including care management)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

North Eastern Community Nursing Home is a 84-bed residential aged care facility in CAMPBELLTOWN, SA. As of Q4 2025, it holds an overall government star rating of 3/5, with its strongest performance in compliance (4/5) and lowest in quality measures (3/5).

The facility delivers 206 minutes of direct care per resident per day, falling short of the government target of 223 minutes. Registered nurse care minutes (47) exceed the 44-minute target.

Residents report the highest scores for feeling at home (64% always) and having a voice in care (57% always). The lowest-scoring areas are being treated with respect (21% always) and caring staff attitude (29% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q3 2025) → 3/5 (Q4 2025) → 3/5 (Q4 2025) → 3/5 (Q1 2026).

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