North Eastern Community Nursing Home
CAMPBELLTOWN, SA84 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
6 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
43%
43%
14%
Feeling at home
64%
29%
Feeling safe
50%
36%
14%
Follow-up on concerns
43%
14%
43%
Food quality
36%
50%
Having a voice
57%
14%
21%
How the home operates
29%
43%
29%
Independence supported
50%
36%
Staff are caring
29%
29%
43%
Staff competence
36%
43%
21%
Things explained clearly
36%
21%
43%
Treated with respect
21%
36%
43%
Total care minutes206 mins (target: 223)
Target
Registered nurse care minutes47 mins (target: 44)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
21.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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