Naracoorte Health Service
NARACOORTE, SAGovernment30 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
58%
42%
Feeling safe
75%
17%
Follow-up on concerns
50%
50%
Food quality
58%
33%
Having a voice
50%
17%
25%
How the home operates
58%
25%
17%
Independence supported
50%
33%
Staff are caring
75%
25%
Staff competence
42%
58%
Things explained clearly
42%
33%
25%
Treated with respect
75%
25%
Total care minutes209 mins (target: 223)
Target
Registered nurse care minutes73 mins (target: 45)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
3.0 (avg: 1.2)Below average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
40.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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