MiCare Prins Willem Alexander Lodge
BIRKDALE, QLD189 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 1.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
71%
29%
Feeling at home
71%
26%
Feeling safe
77%
20%
Follow-up on concerns
63%
34%
Food quality
34%
43%
23%
Having a voice
86%
14%
How the home operates
43%
57%
Independence supported
74%
23%
Staff are caring
69%
31%
Staff competence
60%
40%
Things explained clearly
71%
23%
Treated with respect
77%
23%
Total care minutes244 mins (target: 203)
Target
Registered nurse care minutes52 mins (target: 42)
Target
This facility delivers 244 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
13.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
45.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
69.0 (avg: 37.6)Below average
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Antipsychotic medication use
23.0 (avg: 12.3)Below average
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