Jamestown Hospital and Health Service
JAMESTOWN, SAGovernment13 beds
5.0
Experience 5.0Compliance 5.0Staffing 5.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
62%
38%
Feeling safe
75%
25%
Follow-up on concerns
75%
25%
Food quality
25%
38%
38%
Having a voice
75%
25%
How the home operates
88%
12%
Independence supported
75%
25%
Staff are caring
88%
12%
Staff competence
62%
25%
12%
Things explained clearly
62%
38%
Treated with respect
75%
25%
Total care minutes221 mins (target: 197)
Target
Registered nurse care minutes69 mins (target: 41)
Target
This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 197 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
3.0 (avg: 1.2)Below average
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Use of restrictive practices
50.0 (avg: 24.4)Below average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
24.0 (avg: 31.5)Better than most
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Major injury from a fall
7.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
40.0 (avg: 12.3)Below average
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