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Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. South Australia
  4. GAWLER EAST
  5. Gawler Hillside Care Community
Gawler Hillside Care Community
GH

Gawler Hillside Care Community

GAWLER EAST, SA · 126 beds

3.0
Overall rating
GH

Gawler Hillside Care Community

GAWLER EAST, SAFor-Profit126 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 2.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
3.0
Compliance
4.0
Staffing
3.0
Quality Measures
2.0

No current compliance actions

Care minutes

Total care minutes

210 mins (target: 215)

Below
Registered nurse minutes

45 mins (target: 44)

Met

Quality measures

Pressure injuries

Better than most

Use of restrictive practices

Below average

Unplanned weight loss

Below average

Falls

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Below average

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
3.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
2.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

38%
46%
15%

Feeling at home

46%
31%
23%

Feeling safe

77%
23%

Follow-up on concerns

31%
31%
38%

Food quality

46%
38%
15%

Having a voice

69%
15%
15%

How the home operates

23%
62%
15%

Independence supported

38%
23%
31%

Staff are caring

54%
31%
15%

Staff competence

23%
46%
31%

Things explained clearly

23%
31%
46%

Treated with respect

46%
46%
Total care minutes210 mins (target: 215)
Target
Registered nurse care minutes45 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
35.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
AvgAvg

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About this facility

Gawler Hillside Care Community is a 126-bed for-profit residential aged care facility in GAWLER EAST, SA. As of Q4 2025, it holds an overall government star rating of 3/5, with its strongest performance in compliance (4/5) and lowest in quality measures (2/5).

The facility delivers 210 minutes of direct care per resident per day, falling short of the government target of 215 minutes. Registered nurse care minutes (45) exceed the 44-minute target.

Residents report the highest scores for personal safety (77% always) and having a voice in care (69% always). The lowest-scoring areas are explanations about care decisions (23% always) and staff competence (23% always).

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