Estia Health Epping VIC
EPPING, VICFor-Profit70 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
85%
Feeling safe
77%
23%
Follow-up on concerns
85%
Food quality
31%
31%
31%
Having a voice
23%
62%
15%
How the home operates
54%
38%
Independence supported
38%
54%
Staff are caring
85%
15%
Staff competence
54%
38%
Things explained clearly
69%
15%
15%
Treated with respect
92%
Total care minutes245 mins (target: 224)
Target
Registered nurse care minutes54 mins (target: 45)
Target
This facility delivers 245 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
16.0 (avg: 37.6)Better than most
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Antipsychotic medication use
16.0 (avg: 12.3)About average
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