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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. Queensland
  4. MERRIMAC
  5. Bupa Merrimac
Bupa Merrimac

Bupa Merrimac

MERRIMAC, QLD · 98 beds

3.0
Overall rating
DementiaTerminal illness

Bupa Merrimac

$525kRAD
3.0
MERRIMAC, QLDFor-Profit98 beds
Experience 3.0Compliance 5.0Staffing 1.0Quality 2.0
DementiaTerminal illness

Contact

bupaagedcare.com.au
Tour questions

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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
3.0
Compliance
5.0
Staffing
1.0
Quality Measures
2.0

Current compliance action on record

Care minutes

Total care minutes

215 mins (target: 224)

Below
Registered nurse minutes

42 mins (target: 45)

Below

Quality measures

Pressure injuries

Better than most

Use of restrictive practices

Below average

Unplanned weight loss

About average

Falls

About average

Major injury from a fall

Better than most

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
1.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
2.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0
Q4 2025
3.0
Q1 2026
3.0
Q2 2026
3.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

79%
16%

Feeling at home

53%
32%
11%

Feeling safe

58%
37%

Follow-up on concerns

53%
16%
32%

Food quality

32%
16%
42%
11%

Having a voice

74%
16%

How the home operates

42%
32%
21%

Independence supported

84%
11%

Staff are caring

79%
16%

Staff competence

32%
53%
16%

Things explained clearly

68%
21%

Treated with respect

53%
32%
16%
Total care minutes215 mins (target: 224)
Target
Registered nurse care minutes42 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q2 2026Q3 2026
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
60.0 (avg: 23.2)Below average
AvgAvg
Unplanned weight loss
6.0 (avg: 7.6)About average
AvgAvg
Falls
35.0 (avg: 30.6)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.4)Better than most
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
2.0 (avg: 11.0)Better than most
AvgAvg

Contact Bupa Merrimac

Contact

bupaagedcare.com.au
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About this facility

Bupa Merrimac is a 98-bed for-profit residential aged care facility in MERRIMAC, QLD. As of Q3 2026, it holds an overall government star rating of 3/5, with its strongest performance in compliance (5/5) and lowest in staffing (1/5).

The facility delivers 215 minutes of direct care per resident per day, falling short of the government target of 224 minutes. Registered nurse care minutes (42) fall short of the 45-minute target.

Residents report the highest scores for support for independence (84% always) and care needs being met (79% always). The lowest-scoring areas are staff competence (32% always) and food quality (32% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q1 2026) → 3/5 (Q1 2026) → 3/5 (Q2 2026) → 3/5 (Q3 2026).

Similar nearby

  • Hill View House - Merrimac — MERRIMAC
  • Merrimac Park Private Care — MERRIMAC