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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
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  3. Western Australia
  4. REDCLIFFE
  5. Brightwater Redcliffe
BR

Brightwater Redcliffe

REDCLIFFE, WANot-for-Profit50 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

69%
15%
15%

Feeling at home

46%
31%
23%

Feeling safe

62%
31%

Follow-up on concerns

38%
38%
15%

Food quality

15%
38%
31%
15%

Having a voice

77%
15%

How the home operates

46%
23%
23%

Independence supported

69%
31%

Staff are caring

62%
31%

Staff competence

38%
23%
38%

Things explained clearly

46%
46%

Treated with respect

46%
38%
15%
Total care minutes199 mins (target: 195)
Target
Registered nurse care minutes43 mins (target: 40)
Target
Met both targets

This facility delivers 199 minutes of hands-on care per resident per day. The government requires a minimum of 195 minutes, including 40 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
25.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
AvgAvg

Common feedback themes

2024-25

Complaints

Communication and consultationFood and cateringStaff behaviour/conduct

Feedback received

Choice and dignity (including lifestyle and activities)Staff behaviour/conductPersonal care

Areas for improvement

Communication and consultationStaff training/skills/qualificationsFood and catering

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Brightwater Redcliffe is a 50-bed not-for-profit residential aged care facility in REDCLIFFE, WA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 199 minutes of direct care per resident per day, exceeding the government target of 195 minutes. Registered nurse care minutes (43) exceed the 40-minute target.

Residents report the highest scores for having a voice in care (77% always) and care needs being met (69% always). The lowest-scoring areas are food quality (15% always) and follow-up on concerns (38% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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