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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. New South Wales
  4. DUBBO
  5. Bracken House Dubbo
Bracken House Dubbo
BH

Bracken House Dubbo

DUBBO, NSW · 74 beds

4.0
Overall rating
BH

Bracken House Dubbo

DUBBO, NSWNot-for-Profit74 beds
4.0
Experience 5.0Compliance 4.0Staffing 4.0Quality 2.0
Tour questions

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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
5.0
Compliance
4.0
Staffing
4.0
Quality Measures
2.0

No current compliance actions

Care minutes

Total care minutes

218 mins (target: 208)

Met
Registered nurse minutes

51 mins (target: 42)

Met

Quality measures

Use of restrictive practices

Below average

Unplanned weight loss

About average

Falls

Better than most

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Residents' experience

5.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
5.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
4.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
2.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

93%

Feeling at home

100%

Feeling safe

100%

Follow-up on concerns

71%
29%

Food quality

29%
57%
14%

Having a voice

100%

How the home operates

86%
14%

Independence supported

93%

Staff are caring

100%

Staff competence

93%

Things explained clearly

100%

Treated with respect

100%
Total care minutes218 mins (target: 208)
Target
Registered nurse care minutes51 mins (target: 42)
Target
Met both targets

This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
41.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
25.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
AvgAvg

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About this facility

Bracken House Dubbo is a 74-bed not-for-profit residential aged care facility in DUBBO, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in residents experience (5/5) and lowest in quality measures (2/5).

The facility delivers 218 minutes of direct care per resident per day, exceeding the government target of 208 minutes. Registered nurse care minutes (51) exceed the 42-minute target.

Residents report the highest scores for personal safety (100% always) and explanations about care decisions (100% always). The lowest-scoring areas are food quality (29% always) and follow-up on concerns (71% always).

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