Bolton Clarke Macquarie View - Bolton Point

BOLTON POINT, NSWNot-for-Profit89 beds
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

69%
31%

Feeling at home

85%
15%

Feeling safe

100%

Follow-up on concerns

62%
38%

Food quality

31%
69%

Having a voice

77%
23%

How the home operates

23%
77%

Independence supported

38%
62%

Staff are caring

69%
31%

Staff competence

54%
46%

Things explained clearly

54%
46%

Treated with respect

92%
Total care minutes294 mins (target: 225)
Target
Registered nurse care minutes64 mins (target: 45)
Target
Met both targets

This facility delivers 294 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.

Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
16.0 (avg: 12.3)About average
Avg