Benetas Dalkeith Gardens
TRARALGON, VIC112 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
88%
12%
Feeling at home
82%
Feeling safe
100%
Follow-up on concerns
71%
24%
Food quality
35%
53%
12%
Having a voice
100%
How the home operates
53%
35%
12%
Independence supported
88%
Staff are caring
88%
12%
Staff competence
53%
41%
Things explained clearly
88%
12%
Treated with respect
76%
24%
Total care minutes222 mins (target: 211)
Target
Registered nurse care minutes42 mins (target: 43)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
13.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
16.0 (avg: 37.6)Better than most
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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