Benetas Colton Close
GLENROY, VIC118 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
43%
Feeling at home
50%
43%
Feeling safe
57%
36%
Follow-up on concerns
14%
71%
14%
Food quality
21%
29%
36%
14%
Having a voice
50%
36%
14%
How the home operates
29%
57%
14%
Independence supported
57%
36%
Staff are caring
64%
29%
Staff competence
43%
36%
21%
Things explained clearly
21%
57%
21%
Treated with respect
43%
50%
Total care minutes246 mins (target: 231)
Target
Registered nurse care minutes49 mins (target: 46)
Target
This facility delivers 246 minutes of hands-on care per resident per day. The government requires a minimum of 231 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
17.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
21.0 (avg: 31.5)Better than most
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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