Baptistcare William Carey Court

BROADWATER, WANot-for-Profit99 beds
Experience 3.0Compliance 4.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

50%
35%
15%

Feeling at home

30%
55%
10%

Feeling safe

90%
10%

Follow-up on concerns

30%
50%
10%
10%

Food quality

10%
35%
45%
10%

Having a voice

80%
10%
10%

How the home operates

30%
50%
15%

Independence supported

15%
55%
25%

Staff are caring

80%
15%

Staff competence

15%
75%

Things explained clearly

20%
30%
30%
20%

Treated with respect

75%
20%
Total care minutes208 mins (target: 210)
Target
Registered nurse care minutes41 mins (target: 43)
Target
Did not meet care minute targets

This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
31.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
41.0 (avg: 31.5)Below average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
17.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg