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  3. Victoria
  4. NATHALIA
  5. Banawah
Banawah
BA

Banawah

NATHALIA, VIC · 20 beds

5.0
Overall rating
BA

Banawah

NATHALIA, VICGovernment20 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 5.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

5.0
Residents' Experience
4.0
Compliance
5.0
Staffing
5.0
Quality Measures
5.0

No current compliance actions

Care minutes

Total care minutes

269 mins (target: 221)

Met
Registered nurse minutes

131 mins (target: 44)

Met

Quality measures

Pressure injuries

Below average

Use of restrictive practices

Better than most

Falls

Better than most

Polypharmacy (5+ medications)

Below average

Antipsychotic medication use

Below average

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

5.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
5.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
5.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
4.0
Q1 2025
4.0
Q2 2025
5.0
Q3 2025
5.0
Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

67%
25%

Feeling at home

83%

Feeling safe

75%
17%

Follow-up on concerns

50%
50%

Food quality

50%
42%

Having a voice

83%

How the home operates

50%
33%

Independence supported

75%
17%

Staff are caring

58%
33%

Staff competence

42%
42%
17%

Things explained clearly

75%

Treated with respect

67%
25%
Total care minutes269 mins (target: 221)
Target
Registered nurse care minutes131 mins (target: 44)
Target
Met both targets

This facility delivers 269 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
5.0 (avg: 24.4)Better than most
AvgAvg
Falls
14.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
AvgAvg

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About this facility

Banawah is a 20-bed government residential aged care facility in NATHALIA, VIC. As of Q4 2025, it holds an overall government star rating of 5/5, with its strongest performance in compliance (5/5) and lowest in residents experience (4/5).

The facility delivers 269 minutes of direct care per resident per day, exceeding the government target of 221 minutes. Registered nurse care minutes (131) exceed the 44-minute target.

Residents report the highest scores for having a voice in care (83% always) and feeling at home (83% always). The lowest-scoring areas are staff competence (42% always) and follow-up on concerns (50% always).

The overall star rating trend over the past 4 quarters has been improving: 4/5 (Q1 2025) → 4/5 (Q2 2025) → 5/5 (Q3 2025) → 5/5 (Q4 2025).

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