Avalon House
AVALON BEACH, NSWFor-Profit80 beds
5.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 5.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
87%
13%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
93%
Food quality
47%
40%
13%
Having a voice
93%
How the home operates
80%
20%
Independence supported
87%
13%
Staff are caring
93%
Staff competence
87%
13%
Things explained clearly
93%
Treated with respect
93%
Total care minutes249 mins (target: 221)
Target
Registered nurse care minutes54 mins (target: 45)
Target
This facility delivers 249 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
8.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
18.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
AvgAvg