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  3. Queensland
  4. TAIGUM
  5. Arcare Taigum

Arcare Taigum

TAIGUM, QLDFor-Profit93 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

53%
47%

Feeling at home

37%
63%

Feeling safe

68%
32%

Follow-up on concerns

26%
53%
21%

Food quality

37%
47%
16%

Having a voice

79%
21%

How the home operates

42%
53%

Independence supported

47%
47%

Staff are caring

68%
32%

Staff competence

26%
63%
11%

Things explained clearly

42%
42%
11%

Treated with respect

58%
42%
Total care minutes207 mins (target: 207)
Target
Registered nurse care minutes42 mins (target: 42)
Target
Met both targets

This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
23.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
40.0 (avg: 31.5)Below average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringCommunication and consultationPersonal property (including laundry)

Feedback received

Staff behaviour/conductFood and cateringClinical care

Areas for improvement

Choice and dignity (including lifestyle and activities)Personal property (including laundry)Personal care

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Arcare Taigum is a 93-bed for-profit residential aged care facility in TAIGUM, QLD. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 207 minutes of direct care per resident per day, meeting the government target of 207 minutes. Registered nurse care minutes (42) exceed the 42-minute target.

Residents report the highest scores for having a voice in care (79% always) and personal safety (68% always). The lowest-scoring areas are follow-up on concerns (26% always) and staff competence (26% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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