Aegis Balmoral
COMO, WAFor-Profit213 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 1.0
Terminal illnessDementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
43%
11%
Feeling at home
49%
32%
19%
Feeling safe
73%
24%
Follow-up on concerns
16%
46%
38%
Food quality
51%
38%
Having a voice
78%
22%
How the home operates
27%
54%
19%
Independence supported
46%
49%
Staff are caring
43%
46%
11%
Staff competence
16%
62%
22%
Things explained clearly
24%
35%
32%
Treated with respect
49%
43%
Total care minutes213 mins (target: 203)
Target
Registered nurse care minutes44 mins (target: 42)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
9.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
41.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
23.0 (avg: 12.3)Below average
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