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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. Western Australia
  4. MENORA
  5. Acacia Living Group Menora Gardens Aged Care Facility
Acacia Living Group Menora Gardens Aged Care Facility

Acacia Living Group Menora Gardens Aged Care Facility

MENORA, WA · 178 beds

4.0
Overall rating

Acacia Living Group Menora Gardens Aged Care Facility

$410kRAD
4.0
MENORA, WANot-for-Profit178 beds
Experience 3.0Compliance 4.0Staffing 4.0Quality 3.0

Contact

boltonclarke.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
3.0
Compliance
4.0
Staffing
4.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

231 mins (target: 216)

Met
Registered nurse minutes

47 mins (target: 43)

Met

Quality measures

Pressure injuries

Better than most

Use of restrictive practices

About average

Unplanned weight loss

About average

Falls

Better than most

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

About average

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
4.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q4 2025
3.0
Q1 2026
4.0
Q2 2026
4.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

59%
35%

Feeling at home

32%
53%

Feeling safe

79%
18%

Follow-up on concerns

18%
62%
21%

Food quality

50%
44%

Having a voice

76%
18%

How the home operates

24%
62%
15%

Independence supported

35%
35%
24%

Staff are caring

74%
24%

Staff competence

26%
62%
12%

Things explained clearly

26%
38%
35%

Treated with respect

68%
32%
Total care minutes231 mins (target: 216)
Target
Registered nurse care minutes47 mins (target: 43)
Target
Met both targets

This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q2 2026Q3 2026
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
14.0 (avg: 23.2)About average
AvgAvg
Unplanned weight loss
10.0 (avg: 7.6)About average
AvgAvg
Falls
25.0 (avg: 30.6)Better than most
AvgAvg
Major injury from a fall
2.0 (avg: 2.4)About average
AvgAvg
Polypharmacy (5+ medications)
31.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
7.0 (avg: 11.0)About average
AvgAvg

Contact Acacia Living Group Menora Gardens Aged Care Facility

Contact

boltonclarke.com.au
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About this facility

Acacia Living Group Menora Gardens Aged Care Facility is a 178-bed not-for-profit residential aged care facility in MENORA, WA. As of Q3 2026, it holds an overall government star rating of 4/5, with its strongest performance in compliance (4/5) and lowest in quality measures (3/5).

The facility delivers 231 minutes of direct care per resident per day, exceeding the government target of 216 minutes. Registered nurse care minutes (47) exceed the 43-minute target.

Residents report the highest scores for personal safety (79% always) and having a voice in care (76% always). The lowest-scoring areas are food quality (3% always) and follow-up on concerns (18% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q1 2026) → 4/5 (Q1 2026) → 4/5 (Q2 2026) → 4/5 (Q3 2026).

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