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  1. Home
  2. Find Providers
  3. Western Australia
  4. MENORA
  5. Acacia Living Group Menora Gardens Aged Care Facility
AL

Acacia Living Group Menora Gardens Aged Care Facility

MENORA, WANot-for-Profit178 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025
3.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

59%
29%

Feeling at home

29%
47%
12%
12%

Feeling safe

53%
24%
18%

Follow-up on concerns

24%
29%
12%
35%

Food quality

41%
29%
24%

Having a voice

88%
12%

How the home operates

29%
24%
41%

Independence supported

47%
29%
12%
12%

Staff are caring

47%
35%
18%

Staff competence

24%
35%
41%

Things explained clearly

24%
24%
47%

Treated with respect

59%
35%
Total care minutes230 mins (target: 214)
Target
Registered nurse care minutes45 mins (target: 43)
Target
Met both targets

This facility delivers 230 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringClinical careStaff behaviour/conduct

Feedback received

Choice and dignity (including lifestyle and activities)Food and cateringClinical care

Areas for improvement

Food and cateringClinical careStaff behaviour/conduct

Source: Aged Care Quality and Safety Commission via My Aged Care

Contact Acacia Living Group Menora Gardens Aged Care Facility

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About this facility

Acacia Living Group Menora Gardens Aged Care Facility is a 178-bed not-for-profit residential aged care facility in MENORA, WA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 230 minutes of direct care per resident per day, exceeding the government target of 214 minutes. Registered nurse care minutes (45) exceed the 43-minute target.

Residents report the highest scores for having a voice in care (88% always) and care needs being met (59% always). The lowest-scoring areas are food quality (6% always) and follow-up on concerns (24% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q4 2025) → 3/5 (Q4 2025) → 3/5 (Q1 2026) → 4/5 (Q1 2026).

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