Acacia Living Group Menora Gardens Aged Care Facility
MENORA, WANot-for-Profit178 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
4 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
59%
29%
Feeling at home
29%
47%
12%
12%
Feeling safe
53%
24%
18%
Follow-up on concerns
24%
29%
12%
35%
Food quality
41%
29%
24%
Having a voice
88%
12%
How the home operates
29%
24%
41%
Independence supported
47%
29%
12%
12%
Staff are caring
47%
35%
18%
Staff competence
24%
35%
41%
Things explained clearly
24%
24%
47%
Treated with respect
59%
35%
Total care minutes230 mins (target: 214)
Target
Registered nurse care minutes45 mins (target: 43)
Target
This facility delivers 230 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg