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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  3. Victoria
  4. RINGWOOD
  5. Regis Ringwood
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Regis Ringwood

RINGWOOD, VICFor-Profit90 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q4 2024
3.0
Q1 2025
4.0
Q2 2025
4.0
Q3 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

92%

Feeling at home

77%
15%

Feeling safe

85%

Follow-up on concerns

54%
15%
31%

Food quality

38%
23%
31%

Having a voice

54%
31%
15%

How the home operates

62%
23%
15%

Independence supported

69%
15%
15%

Staff are caring

85%
15%

Staff competence

77%
23%

Things explained clearly

38%
46%
15%

Treated with respect

85%
Total care minutes227 mins (target: 223)
Target
Registered nurse care minutes51 mins (target: 45)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
14.0 (avg: 24.4)About average
AvgAvg
Falls
32.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
4.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Physical environment (including cleaning)Food and cateringClinical care

Feedback received

Food and cateringClinical careSocial and domestic assistance

Areas for improvement

Food and cateringStaff number/sufficiencyClinical care

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Regis Ringwood is a 90-bed for-profit residential aged care facility in RINGWOOD, VIC. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in residents experience (4/5) and lowest in staffing (3/5).

The facility delivers 227 minutes of direct care per resident per day, exceeding the government target of 223 minutes. Registered nurse care minutes (51) exceed the 45-minute target.

Residents report the highest scores for care needs being met (92% always) and personal safety (85% always). The lowest-scoring areas are explanations about care decisions (38% always) and food quality (38% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q2 2025) → 4/5 (Q2 2025) → 4/5 (Q3 2025) → 4/5 (Q3 2025).

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