Della Dale Aged Care
RINGWOOD, VICFor-Profit30 beds
1.0
Experience 4.0Compliance 1.0Staffing 5.0Quality 2.0
Overall Rating
1.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
1.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining3.0Q1 2025
4.0Q2 2025
1.0Q3 2025
1.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
64%
36%
Feeling at home
91%
Feeling safe
64%
27%
Follow-up on concerns
82%
Food quality
36%
55%
Having a voice
55%
18%
27%
How the home operates
64%
36%
Independence supported
55%
27%
18%
Staff are caring
64%
36%
Staff competence
73%
18%
Things explained clearly
82%
Treated with respect
73%
18%
Total care minutes299 mins (target: 241)
Target
Registered nurse care minutes89 mins (target: 47)
Target
This facility delivers 299 minutes of hands-on care per resident per day. The government requires a minimum of 241 minutes, including 47 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
3.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
44.0 (avg: 24.4)Below average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
30.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
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Antipsychotic medication use
38.0 (avg: 12.3)Below average
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