Estia Health Ringwood
RINGWOOD, VICFor-Profit169 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
53%
37%
10%
Feeling at home
40%
43%
10%
Feeling safe
77%
20%
Follow-up on concerns
30%
50%
20%
Food quality
10%
43%
37%
10%
Having a voice
90%
10%
How the home operates
33%
37%
30%
Independence supported
77%
17%
Staff are caring
63%
30%
Staff competence
40%
43%
17%
Things explained clearly
47%
30%
17%
Treated with respect
67%
30%
Total care minutes237 mins (target: 222)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 237 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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