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  1. Home
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  3. Victoria
  4. BUNDOORA
  5. Merv Irvine Nursing Home
MI

Merv Irvine Nursing Home

BUNDOORA, VICGovernment30 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 2.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

70%
30%

Feeling at home

60%
30%
10%

Feeling safe

60%
20%
20%

Follow-up on concerns

60%
10%
20%
10%

Food quality

50%
10%
30%
10%

Having a voice

60%
10%
10%
20%

How the home operates

50%
20%
30%

Independence supported

60%
10%
10%
20%

Staff are caring

80%
10%
10%

Staff competence

70%
20%
10%

Things explained clearly

70%
30%

Treated with respect

80%
10%
10%
Total care minutes

Data not available

Registered nurse care minutes

Data not available

Did not meet care minute targets

This facility delivers N/A minutes of hands-on care per resident per day. The government requires a minimum of 244 minutes, including 48 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
67.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
24.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
50.0 (avg: 12.3)Below average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringCommunication and consultationPhysical environment (including cleaning)

Feedback received

Clinical carePalliative/End of life careStaff behaviour/conduct

Areas for improvement

Goods and equipment (including technology)Medication managementChoice and dignity (including lifestyle and activities)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Merv Irvine Nursing Home is a 30-bed government residential aged care facility in BUNDOORA, VIC. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (2/5).

Residents report the highest scores for being treated with respect (80% always) and caring staff attitude (80% always). The lowest-scoring areas are room cleanliness and upkeep (50% always) and food quality (50% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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