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  1. Home
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  3. Victoria
  4. BUNDOORA
  5. Ian Brand Residential Care
IB

Ian Brand Residential Care

BUNDOORA, VICGovernment30 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illness
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q1 2025
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
33%

Feeling at home

58%
33%

Feeling safe

92%

Follow-up on concerns

50%
50%

Food quality

50%
33%

Having a voice

58%
33%

How the home operates

67%
25%

Independence supported

50%
33%

Staff are caring

83%
17%

Staff competence

67%
33%

Things explained clearly

67%
25%

Treated with respect

83%
17%
Total care minutes

Data not available

Registered nurse care minutes

Data not available

Did not meet care minute targets

This facility delivers N/A minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
32.0 (avg: 24.4)Below average
AvgAvg
Falls
14.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
18.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
18.0 (avg: 12.3)Below average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringPersonal property (including laundry)Restrictive practices

Feedback received

Staff behaviour/conductPalliative/End of life careOther (please specify)-verbal compliments on care and kindness of staff

Areas for improvement

Choice and dignity (including lifestyle and activities)Palliative/End of life careRestrictive practices

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Ian Brand Residential Care is a 30-bed government residential aged care facility in BUNDOORA, VIC. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

Residents report the highest scores for personal safety (92% always) and being treated with respect (83% always). The lowest-scoring areas are follow-up on concerns (50% always) and support for independence (50% always).

The overall star rating trend over the past 4 quarters has been improving: 4/5 (Q3 2025) → 4/5 (Q3 2025) → 4/5 (Q4 2025) → 5/5 (Q4 2025).

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