Frankston Nursing Home
FRANKSTON, VICFor-Profit61 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
23%
Feeling at home
62%
23%
Feeling safe
85%
15%
Follow-up on concerns
54%
15%
23%
Food quality
31%
38%
23%
Having a voice
85%
15%
How the home operates
54%
15%
23%
Independence supported
92%
Staff are caring
54%
23%
23%
Staff competence
46%
38%
15%
Things explained clearly
54%
15%
31%
Treated with respect
69%
23%
Total care minutes210 mins (target: 209)
Target
Registered nurse care minutes46 mins (target: 42)
Target
This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
53.0 (avg: 37.6)Below average
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