Carrum Downs Aged Care
CARRUM DOWNS, VICFor-Profit50 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
54%
38%
Feeling at home
38%
23%
23%
15%
Feeling safe
85%
Follow-up on concerns
38%
15%
38%
Food quality
31%
31%
31%
Having a voice
92%
How the home operates
31%
38%
23%
Independence supported
77%
Staff are caring
46%
54%
Staff competence
31%
38%
31%
Things explained clearly
54%
15%
15%
15%
Treated with respect
85%
15%
Total care minutes225 mins (target: 220)
Target
Registered nurse care minutes54 mins (target: 44)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
23.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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