Bupa Mosman
MOSMAN, NSWFor-Profit64 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
86%
14%
Feeling at home
79%
14%
Feeling safe
79%
14%
Follow-up on concerns
43%
36%
21%
Food quality
50%
21%
14%
14%
Having a voice
57%
43%
How the home operates
43%
57%
Independence supported
71%
29%
Staff are caring
71%
21%
Staff competence
64%
21%
14%
Things explained clearly
50%
36%
14%
Treated with respect
79%
21%
Total care minutes220 mins (target: 227)
Target
Registered nurse care minutes44 mins (target: 45)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
27.0 (avg: 24.4)About average
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Unplanned weight loss
10.0 (avg: 5.8)Below average
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Falls
23.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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