Bethanie Geneff
INNALOO, WA38 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0
Caters for cultural, spiritual or ethical food requirementsDementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
15 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
42%
33%
17%
Feeling safe
67%
33%
Follow-up on concerns
17%
58%
25%
Food quality
58%
42%
Having a voice
83%
17%
How the home operates
58%
25%
Independence supported
75%
17%
Staff are caring
58%
25%
17%
Staff competence
25%
50%
25%
Things explained clearly
17%
25%
50%
Treated with respect
67%
25%
Total care minutes190 mins (target: 202)
Target
Registered nurse care minutes52 mins (target: 42)
Target
This facility delivers 190 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Falls
26.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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