Wintringham Gilgunya Village

COBURG, VICNot-for-Profit51 beds
Experience 4.0Compliance 5.0Staffing 1.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
1.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

77%
15%

Feeling at home

38%
23%
31%

Feeling safe

85%

Follow-up on concerns

62%
23%
15%

Food quality

15%
23%
54%

Having a voice

92%

How the home operates

54%
38%

Independence supported

92%

Staff are caring

62%
31%

Staff competence

54%
31%
15%

Things explained clearly

46%
15%
31%

Treated with respect

62%
38%
Total care minutes177 mins (target: 179)
Target
Registered nurse care minutes15 mins (target: 37)
Target
Did not meet care minute targets

This facility delivers 177 minutes of hands-on care per resident per day. The government requires a minimum of 179 minutes, including 37 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
19.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
Avg