Wintringham Eunice Seddon Home
DANDENONG, VICNot-for-Profit60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
85%
15%
Feeling safe
69%
23%
Follow-up on concerns
54%
38%
Food quality
54%
31%
15%
Having a voice
100%
How the home operates
69%
23%
Independence supported
62%
31%
Staff are caring
92%
Staff competence
77%
23%
Things explained clearly
62%
38%
Treated with respect
77%
23%
Total care minutes200 mins (target: 201)
Target
Registered nurse care minutes48 mins (target: 40)
Target
This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
4.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
33.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
54.0 (avg: 37.6)Below average
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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