Whittlesea Lodge
WHITTLESEA, VICFor-Profit74 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 1.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
64%
36%
Feeling at home
57%
14%
14%
14%
Feeling safe
79%
14%
Follow-up on concerns
29%
57%
14%
Food quality
21%
64%
14%
Having a voice
93%
How the home operates
50%
43%
Independence supported
36%
50%
14%
Staff are caring
64%
36%
Staff competence
57%
36%
Things explained clearly
29%
57%
14%
Treated with respect
79%
14%
Total care minutes210 mins (target: 210)
Target
Registered nurse care minutes51 mins (target: 43)
Target
This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
57.0 (avg: 24.4)Below average
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Unplanned weight loss
11.0 (avg: 5.8)Below average
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Falls
20.0 (avg: 31.5)Better than most
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Major injury from a fall
6.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
22.0 (avg: 12.3)Below average
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