Whiddon Mudgee Pioneer

MUDGEE, NSWNot-for-Profit81 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

9 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

71%
21%

Feeling at home

64%
36%

Feeling safe

86%
14%

Follow-up on concerns

64%
29%

Food quality

43%
29%
29%

Having a voice

79%
21%

How the home operates

57%
29%
14%

Independence supported

86%
14%

Staff are caring

79%
14%

Staff competence

57%
36%

Things explained clearly

64%
21%
14%

Treated with respect

64%
29%
Total care minutes227 mins (target: 227)
Target
Registered nurse care minutes51 mins (target: 46)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 46 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
36.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
15.0 (avg: 12.3)About average
Avg