Westgate Aged Care Facility

NEWPORT, VICFor-Profit90 beds
Experience 3.0Compliance 5.0Staffing 2.0Quality 5.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
38%

Feeling at home

69%
31%

Feeling safe

69%
31%

Follow-up on concerns

77%
23%

Food quality

23%
69%

Having a voice

85%
15%

How the home operates

92%

Independence supported

54%
46%

Staff are caring

62%
38%

Staff competence

15%
77%

Things explained clearly

69%
31%

Treated with respect

69%
31%
Total care minutes198 mins (target: 229)
Target
Registered nurse care minutes43 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
18.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg