Warrigal Care Queanbeyan
QUEANBEYAN, NSWNot-for-Profit132 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
72%
28%
Feeling at home
88%
12%
Feeling safe
88%
12%
Follow-up on concerns
56%
20%
24%
Food quality
32%
32%
28%
Having a voice
80%
20%
How the home operates
32%
64%
Independence supported
84%
12%
Staff are caring
84%
12%
Staff competence
48%
52%
Things explained clearly
52%
20%
28%
Treated with respect
92%
Total care minutes217 mins (target: 202)
Target
Registered nurse care minutes45 mins (target: 41)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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