Villa Maria Catholic Homes St Catherine's Aged Care Residence
BALWYN, VICNot-for-Profit77 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
25%
12%
Feeling at home
50%
44%
Feeling safe
88%
12%
Follow-up on concerns
31%
56%
12%
Food quality
19%
62%
12%
Having a voice
44%
38%
19%
How the home operates
44%
50%
Independence supported
44%
44%
12%
Staff are caring
62%
31%
Staff competence
31%
50%
19%
Things explained clearly
38%
44%
19%
Treated with respect
75%
25%
Total care minutes216 mins (target: 206)
Target
Registered nurse care minutes46 mins (target: 42)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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