Victorian Elderly Chinese Hostel

ASCOT VALE, VIC31 beds
Experience 4.0Compliance 5.0Staffing 4.0Quality 5.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

67%
33%

Feeling at home

75%
17%

Feeling safe

83%
17%

Follow-up on concerns

58%
42%

Food quality

58%
42%

Having a voice

67%
17%
17%

How the home operates

58%
42%

Independence supported

50%
42%

Staff are caring

75%
17%

Staff competence

67%
33%

Things explained clearly

67%
33%

Treated with respect

67%
33%
Total care minutes226 mins (target: 233)
Target
Registered nurse care minutes71 mins (target: 47)
Target
Did not meet total care minutes target

This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 233 minutes, including 47 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
23.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
21.0 (avg: 37.6)Better than most
Avg