Victoria by the Park
ELSTERNWICK, VICFor-Profit70 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 5.0
Terminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
5.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
85%
Feeling at home
46%
38%
15%
Feeling safe
62%
31%
Follow-up on concerns
54%
31%
15%
Food quality
31%
54%
15%
Having a voice
69%
23%
How the home operates
46%
46%
Independence supported
46%
31%
23%
Staff are caring
69%
31%
Staff competence
23%
69%
Things explained clearly
46%
38%
15%
Treated with respect
54%
38%
Total care minutes202 mins (target: 199)
Target
Registered nurse care minutes53 mins (target: 41)
Target
This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
2.0 (avg: 24.4)Better than most
AvgAvg
Falls
40.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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